The Cleaning Authority

Leave The Corporate Grind Behind & Become Your Own Boss

Are you tired of corporate America? Have you ever thought about starting your own business? Ever considered turning to the cleaning industry to find your success? Neither had the majority of our franchisees. That is until they discovered what The Cleaning Authority had to offer. 

The Cleaning Authority provides our franchisees with recurring revenue, a scalable model, and an earnings potential that no one in our industry can offer. Our network of franchisees has an average revenue of over $1 million per year and $2.0 million for the top third per Item 19 in our FDD . 

Unlike other franchises, we take care of customer acquisition for our franchisees. Our locations receive about 86% of their new customers thanks to our national and localized marketing campaigns. Since The Cleaning Authority has a high customer retention rate, our effective marketing strategies mean continued growth for franchises. 

The Cleaning Authority is picked by franchise owners thanks to how it enables them to have weekends to themselves. With service hours that operate typical Monday-to-Friday hours, The Cleaning Authority franchise owners avoid the dreaded long weekends associated with owning other types of businesses. Additionally, our model is focused on developing a business toward absentee ownership — making us a great choice for business people who view starting a franchise as an investment!

The Top Nine Reasons Why The Cleaning Authority Is Right For You

1. TOP OF THE LINE MARKETING SUPPORT: With The Cleaning Authority, 86% of customers are generated at the national level. This means our franchisees can concentrate their energy on managing employees and local operations instead of using it to worry about making the phone ring.
2. EXPERIENCED CORPORATE TEAM: Our expert corporate team has more than 150 years of combined experience supporting and developing our house cleaning franchise model.
3. INVESTMENT IN TECHNOLOGY: We have developed the most extensive web-based software solutions to assist our franchise owners with the management of every area of their home cleaning business. Our systems are designed to assist our owners with growing their business—freeing up their time to focus on real customer relationships and employee engagement.
4. INDUSTRY INNOVATION: The Cleaning Authority continuously enhances operational procedures and service offerings to make sure customers feel confident in using our services. In today’s ever-changing landscape, we are adapting to concerns around the novel Coronavirus and taking the necessary precautions while improving upon our core business services.
5. A NETWORK OF SUPPORT: While small cleaning companies have to approach challenges alone, our franchise owners enjoy the benefit of learning from the experience of others. This way, lessons don’t have to come to them the hard way.
6. FLEXIBLE WORK/LIFE BALANCE: The Cleaning Authority enables our franchise owners to have weekends to themselves. With service hours that operate typical Monday-to-Friday hours, The Cleaning Authority franchise owners avoid the dreaded long weekends associated with owning other types of businesses.
7. CORPORATE CALL CENTER: Our call center handles all of your calls and then books the appointments for you, meaning you spend less time on the phone and more time managing your business. 
8. RECURRING REVENUE: We have a proven track record in keeping our customers coming back as 99% of our business is recurring cleans. 
9. CHOOSE YOUR MARKET: The Cleaning Authority offers two types of territory options for potential franchisees so they can tailor their investment. Our Enterprise Market is between 30,000 and 60,000 households and they are often located in or on the outskirts of major metropolitan areas, while our Hometown Market is typically between 15,000 and 29,000 homes. 

The Ideal Candidate 

Our franchisees turned to The Cleaning Authority for an opportunity to fulfill their dream of business ownership. Our franchise owners don’t have residential cleaning experience. They’re business executives, managers, and entrepreneurs. As a matter of fact, over half of our owners hold MBAs or are corporate executives from Fortune 100 companies. 

What Our Franchisees Are Saying 

“The cleaning industry I feel like is kind of a bulletproof industry as far as its ability to be a long-term investment. It seems to be recession-proof: We purchased our business in 2008, which was the beginning of a recession, and we grew throughout the entire recession.” -Tina Timmons (Dayton, Ohio) 

 “The call center is very helpful. I use the call center a lot. I leave a phone line that transfers to the call center all the time. They can take care of easy questions, if customers think of something at 7 p.m., they can call the call center... Very beneficial and at a low cost.” -Randy Thomas (Indianapolis, Indiana)  

"We've been able to have a lot of financial freedom that would've taken a lot more years in the corporate world to get to... We couldn't be more thrilled with the opportunities [franchising] has provided to us."  -Peter DeLorme (Knoxville, Tennessee) 

"We were looking for a change in lifestyle, getting out of the corporate world. We wanted a chance to stay at home, raise the kids...the last 10 years have been wonderful." -David Robak (Cary, Illinois) 

History of The Cleaning Authority

The Cleaning Authority provides house cleaning services for clients across the United States and Canada. Founded in 1977 in the Baltimore-Washington D.C. metro area, The Cleaning Authority was one of the first whole-house cleaning services in the region. We began franchising in 1996, and our firm commitment to quality and reputation for excellent service over 25 years has allowed us to grow to include more than 200 locations across North America. We are committed to supporting individual franchisee growth by providing strong marketing, technology, and operational support.

The Cleaning Authority is committed to high standards of service, and we’re looking for owners who will uphold these standards. New franchisees are thoroughly trained on our Detail-Clean Rotation System so that they can train their staff to have an expert-level understanding of the process and meet the needs of homes of any size.